Operations & load planning
Keeping partner trucks loaded and moving.
You decide which loads we take, which we decline, and how a week of capacity gets used. Deadhead is a number you will care about personally.
Careers
A small core, doing the part that matters.
We contract the driving and the wrenching to people who are better at it than we would be. What stays in-house is the work that decides whether freight actually arrives, and every one of those jobs is listed below.
Why so few roles
We plan to stay small.
Most carriers our size are hiring drivers and mechanics. We are not, because we do not employ them: capacity comes from owner-operators running under our authority, and maintenance goes to shops that do it all day.
What that leaves is a handful of jobs with unusually wide scope. Nobody above you re-does your work. Nobody below you takes it off your hands.
Four functions we will never contract out.
These decide whether a load arrives. Everything else in this business can be bought from someone who does it better; these cannot.
Customer service
The one number a shipper calls. No queue.
You are the point of contact from booking to delivery. When a receiver holds a truck for four hours, the shipper hears it from you before they have to ask.
Safety & compliance
Authority, insurance, and partner vetting.
You own partner vetting, insurance records and the checks required before work begins.
Data & analytics
Lane profitability, deadhead, utilisation.
You work out which lanes actually make money once the empty miles are counted, and tell operations the answer they did not want.
What we look for
Judgement, and a tolerance for saying no.
- You are comfortable deciding without asking first.
- You give a customer bad news early.
- You publish the number.
- Freight experience helps, but judgement matters more and we can teach the rest.
6 jobs, and no layer between you and the work.
Nothing is open today.
Each of these sits close enough to the freight to see the effect of a decision the same week you make it.
We list a job when it is real and open, and this is what that looks like when none are. Send us something anyway and we keep it on file for the next one.
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Customer service The one number a shipper calls, from booking through delivery.
Timing
What you would own
- A book of shippers who deal with you and not with a queue.
- Status before it is asked for. If a receiver holds a truck four hours, the shipper hears it from you first.
- The handover between booking and dispatch, so nothing is repeated back to the customer twice.
What we need from you
- You deliver bad news early.
- You are comfortable deciding without asking first.
- Freight experience helps. Judgement matters more.
Apply for Customer service Two minutes. Attach a CV only if you have one to hand. -
Call representative First voice on the line, and the reason we can promise we pick up.
Timing
What you would own
- Inbound calls from shippers, partner drivers and shops, answered rather than queued.
- Qualifying a lane fast enough that the caller gets a useful answer on the first call.
- Getting the right person on the phone when you are not that person.
What we need from you
- You are quick on the phone and accurate writing it down afterwards.
- You can tell a caller no without making it a fight.
- Reliability over polish. The number has to be answered.
Apply for Call representative Two minutes. Attach a CV only if you have one to hand. -
Sales Filling the lanes we already run before we go looking for new ones.
Timing
What you would own
- New shipper relationships on lanes where we already have capacity, which is where the margin is.
- Pricing conversations with the operations team in the room, not against them.
- Knowing which freight to turn down. We do not chase volume we cannot cover honestly.
What we need from you
- You sell a real service and can explain the model, including what we are not.
- You publish the number.
- Freight or logistics sales background is a strong advantage.
Apply for Sales Two minutes. Attach a CV only if you have one to hand. -
Accounting Settlements our capacity partners can plan around.
Timing
What you would own
- Partner settlements on the published schedule, with every deduction itemised. Late settlement is how carriers lose good drivers.
- Shipper invoicing, ageing and collections.
- The month-end numbers operations actually uses, delivered while they still matter.
What we need from you
- You have run AP and AR for a small business, not one slice of it at a large one.
- You are precise about other people's money.
- Transport or logistics bookkeeping is an advantage, not a requirement.
Apply for Accounting Two minutes. Attach a CV only if you have one to hand. -
State coordinator Standing up a new state through partners rather than terminals.
Timing
What you would own
- Finding and vetting the capacity and service partners a new state needs before we say we cover it.
- The honest read on whether a market is ready. Our coverage page publishes status, and yours is the status it publishes.
- The relationships on the ground once it is live.
What we need from you
- You already know a regional freight market and the people in it.
- You are comfortable working alone and reporting a number nobody wanted.
- You will say a state is not ready when it is not ready.
Apply for State coordinator Two minutes. Attach a CV only if you have one to hand. -
Data analyst Which lanes make money once the empty miles are counted.
Timing
What you would own
- Lane profitability, deadhead and utilisation, and telling operations the answer they did not want.
- The reporting that decides which lanes we keep and which we drop.
- Making the numbers legible to people who are not analysts.
What we need from you
- You can build the analysis and then defend it in a room.
- SQL and spreadsheets to a working standard. Scope matters more than tooling.
- You publish the number.
Apply for Data analyst Two minutes. Attach a CV only if you have one to hand.
Timing
What you would own
What we need from you
Apply for Two minutes. Attach a CV only if you have one to hand.
Four more, as the network grows.
These are not open today. Each one opens at a point we can already name. Apply now and we hold your application for it.
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Safety & compliance The standard every partner truck has to clear before it runs under our number.
TimingOpens once vetting is more work than one person can do alongside dispatch.
What you would own
- The bar a capacity partner has to meet, and the record that keeps it defensible afterwards.
- Insurance verification, MVR and inspection history on every partner, on a schedule rather than on a hunch.
- Our own CSA scores. Nought recorded crashes is a number somebody has to keep at nought.
What we need from you
- You have held a carrier to a standard before, and enforced it on somebody who did not like it.
- You know the FMCSA regulations without having to look them up.
- You would stop a truck before letting a marginal one run.
Apply early for Safety & compliance Two minutes, and we come back to you when it opens. -
Load planner Keeping partner trucks loaded, in the right direction, with the empty miles counted.
TimingOpens with the second live state, when lanes stop fitting in one head.
What you would own
- Which loads we take, which we decline, and how a week of partner capacity gets used.
- Deadhead as a number you personally care about, because a partner who runs empty does not stay.
- The daily argument with sales, held in the same room rather than by email.
What we need from you
- You have planned freight against real capacity, not against a board.
- You can hold a week of moving parts in your head and still answer the phone.
- You are willing to decline revenue that costs more than it pays.
Apply early for Load planner Two minutes, and we come back to you when it opens. -
Partner recruiter Bringing owner-operators onto the authority, and being straight with them while you do it.
TimingOpens alongside each new state, in step with that state coordinator.
What you would own
- The pipeline of owner-operators and small fleets, and the honesty of what they are told before they sign.
- Retention, which is the real measure. A recruiter judged on signings alone signs the wrong people.
- What the terms page says, kept true to what settlement actually pays.
What we need from you
- You have recruited drivers or owner-operators and know why most of them leave.
- You will tell a good operator we do not have freight on their lane yet.
- You can hear no all day and still call the next one.
Apply early for Partner recruiter Two minutes, and we come back to you when it opens. -
Billing clerk Invoices out and settlements paid on the day they are promised.
TimingOpens when settlement volume outgrows one person running the whole book.
What you would own
- Shipper invoicing off delivered paperwork, without the week of drift that turns into a collections problem.
- Partner settlement runs on the published schedule. The schedule is a promise on a public page.
- Chasing the paperwork that is missing before it is late, not after.
What we need from you
- You are fast and exact, and you notice when a number does not sit right.
- You will chase a driver for a signed bill of lading without it becoming a fight.
- Transport billing experience helps. Care matters more.
Apply early for Billing clerk Two minutes, and we come back to you when it opens.
Timing
What you would own
What we need from you
Apply early for Two minutes, and we come back to you when it opens.
Own a truck?
Capacity partners are a different route in, and that one is open now.